In this episode, I share the 3 hardest lessons I've learned as a CX professional in the digital world – and how you can avoid them. There's no need to waste time trying to be the perfect digital professional. Save yourself the heartache by listening to the key mistakes I made during a decade-plus as a CX expert. My hindsight is your path forward!
If you’re short on time, I’ve also condensed all the key tips in this quick-read version right here.
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